Privacy Policy | Declutterit

DeClutterIT respects your privacy and your right to understand how your information will be handled and used. Our Privacy Policy explains how we collect, use and store your information. DeclutterIT ensures that all information protection and customer legislation standards are met when handling any of your personal information.

References in this Privacy Policy to “we”, “us” and “DeclutterIT”

What Information Do We Collect & How Do We Use It?

We collect and use information about you to ensure that we can continue to provide you quality services. You provide us with your information directly when you sign up to our emails, and or memberships.

We process information for certain legitimate business purposes where the processing enables us to enhance, modify, personalize or otherwise improve our services / communication for the benefit of our customers. Whenever we process data for these purposes we always keep your personal data rights in high regard and take account of these rights.

Security of our website is of utmost importance to us. We take added security measures to protect your information against loss, misuse and alteration, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it.

Where you have chosen to create a password to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and you can change your password for your DeclutterIT at any time.

When you make a purchase with DeClutterIT, we will collect necessary information about you to ensure we can fulfill your order.

For online card payments we will need to collect your payment information in order to process your payment.

Managing Your Marketing Preferences

At any point that you interact with us, you may be given the opportunity to opt-in to join the DeClutterIT mailing list.

We will only send you marketing communications where you have explicitly consented to receive them and using your preferred channels of communication. We will continue to communicate with you in the same way until you tell us otherwise. If you do nothing, we will assume that you are happy for DeClutterIT to continue to send you marketing communications in the same way.

Competitions, Prize Draws, Giveaways And Offers, Events

When you participate in a DeClutterIT competition, prize draw, giveaway or offer, or sign up to attend one of our events, either through DeclutterIT.online.com or indirectly through a third party, we will collect information about you. This information will be used to administer competitions and manage events, including securing your registration at an event, and selecting and contacting prize winners.

How Can You Manage The Information We Hold About You?

As part of our commitment to unrivaled customer service, where you have provided consent, we personalize your experience by only sending marketing communications about the most exclusive products, services and events that we believe you will be interested in. You have always been able to opt-out of these communications but now it is easier than ever to manage your preferences:

If you have an online account, you can manage your communication preferences by logging in to your account here.
You can also unsubscribe from individual email marketing communications via the “Unsubscribe” link at the bottom of each of our email communications.

How Do We Keep Your Information Secure?

We make sure that we have information security measures in place to keep your information secure. Where we ask third parties to work on our behalf, before sharing information we always make sure that they have sufficient information security measures in place. DeClutterIT may work with a number of third parties to help us deliver excellent services to you. We require all third parties that interact with information to undergo an Information Security Due Diligence Assessment to ensure that information is only shared where third parties have appropriate security measures in place. We will not share your information with any third parties who might wish to market their goods and services to you unless you have provided your consent.

How Long do DeClutterIT keep your information?

We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your data. After this period, your information will be permanently erased or otherwise irreversibly rendered anonymous.

Your personal data is retained in accordance with the following criteria: When you have purchased from home2decor.com we will retain the billing data until the end of the relevant accounting period, normally seven years from the billing date in line with current INDIA tax laws.

When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment.

When you provide us with personal data in order to use the services of home2decor.com, such as marketing communications, we will keep your data for this purpose until the termination of the service or until you cancel your subscription to the service. When you give home2decor.com your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for seven years from your last interaction with any email that we send you, with our App or with home2decor.com.

When we use your personal data and browsing history to analyse your behaviour in order to customise the website and to show you personalized sales offers, we will keep the data for analytical purposes until you ask us to delete it. When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop.

Contacting Us

When you contact DeClutterIT through any channel (including by phone, post, email or social media), we will collect information about you in order to respond to your query, request or feedback.

How Will I Know If This Privacy Policy Changes?

If we specifically change the way in which we use your personal information or if we need to notify you about a change to the information that we hold about you, we will specifically contact you.

Any future changes to our Privacy Policy will be updated at home2decor.com with the last date of update displayed as below. We advise you to check here to learn about the up to date information that we collect, use and share.

DeclutterIT Privacy Policy updated in March 2025